Privacy Policy

The ROOFTOP Arts Centre Privacy Policy

The type of personal information we collect.

We currently collect and process the following information:

  • Personal data like name, email address and phone number (to answer queries in the contact form)

How we get the personal information and why we have it.

Most of the personal information we process is provided to us directly by you for one of the following reasons:

  • Contact Form
  • Email sent to us

We use the information that you have given us to answer your queries.

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:

  • Your consent. You are able to remove your consent at any time. You can do this by contacting us by email.
  • We have a vital interest.
  • We have a legitimate interest.

On our website, we use the Hotjar tool, which monitors and records the user’s behavior on the Website. This tool records data such as navigation, page scrolling, cursor movement. Information on the location, device used, operating system, browser and cookies is also collected.

Hotjar does not collect or store any other data. More information on Hotjar’s privacy policy can be found at: https://www.hotjar.com/privacy.

If you do not want your activity on the Website to be measured by Hotjar, use the link below: https://www.hotjar.com/policies/do-not-track/.

To learn how to manage cookies, including how to disable them in your browser, you can use your browser’s help file. You can read the information on this subject by pressing the F1 key in the browser. In addition, relevant tips can be found on the following subpages, depending on the browser you use:

Firefox
Chrome
Safari
Internet Explorer / Microsoft Edge
More information about cookies can be found on Wikipedia.

How we store your personal information.

Your information is securely stored in our secure inbox, on our server or in our phones (all are password protected).
We keep information about you to contact you and/or answer your questions. Should you no longer wish we hold information about you, please notify us by email and will then dispose of your information within 7 days.

Your data protection rights.

Under data protection law, you have rights including:

  • Your right of access – You have the right to ask us for copies of your personal information.
  • Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
  • Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
  • Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
  • Your right to object to processing – You have the right to object to the processing of your personal information in certain circumstances.
  • Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at info@rooftoparscentre.co.uk

Ads through Google Analytics.

Our website uses Google Analytics. Google Analytics Advertising Features allows us to enable features in Analytics that aren’t available through standard implementations. Advertising features include:

  • Remarketing with Google Analytics
  • Google Display Network Impression Reporting
  • Google Analytics Demographics and Interest Reporting
  • Integrated services that require Google Analytics to collect data for advertising purposes, including the collection of data via advertising cookies and identifiers

Should you want to opt-out of Google Analytics’, please go to https://tools.google.com/dlpage/gaoptout/

Redirect to other websites.

From our website, you may be able to connect to other websites of third parties using hyperlinks. We assume no responsibility regarding the possible processing of personal data by third-party sites and in respect of the management of authentication credentials provided by them.

How to complain.

If you have any concerns about our use of your personal information, you can make a complaint to us.

Our contact details.

Name: The ROOFTOP Arts Centre
E-mail: info@rooftoparscentre.co.uk

**Policies SERWIS**

Who we are

Our website address is: https://rooftopartscentre.co.uk.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service Privacy Policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Visitor comments may be checked through an automated spam detection service.

SOLID SECURITY

What personal data we collect and why we collect it

Cookies

A cookie named “itsec_interstitial_browser” is created to track a user’s login process to implement enhanced security features.

Security Logs

The IP address of visitors, user ID of logged in users, and username of login attempts are conditionally logged to check for malicious activity and to protect the site from specific kinds of attacks. Examples of conditions when logging occurs include login attempts, log out requests, requests for suspicious URLs, changes to site content, and password updates. This information is retained for 60 days.

Who we share your data with

This site is scanned for potential malware and vulnerabilities by the SolidWP Site Scanner. We do not send personal information to the scanner; however, the scanner could find personal information posted publicly (such as in comments) during the scan.

How long we retain your data

Security logs are retained for 60 days.

EVENT TICKETS

What personal data we collect and why we collect it

Event, Attendee, and Ticket Purchaser Information

We can create, submit, import, save, or publish event ticket information, as well as obtain RSVPs or purchase tickets to events, such information is retained in the local database:

  1. Attendees information (RSVPs and Tickets): name and email address
  2. Ticket information (RSVPs and Tickets): name, email address, and ticket number/SKU (via check-in page)
  3. Ticket purchaser information: name and email address
  4. Ticket purchaser billing address, which is collected through the use of WooCommerce, Easy Digital Downloads, or PayPal

API Keys

We make use of certain API keys, in order to provide specific features.

These API keys may include the following third party services: Google Maps and PayPal.

THE ENENTS CALENDAR

What personal data we collect and why we collect it

Event, Venue, and Organiser Information

We can create, submit, import, save, or publish Event, Venue, or Organizer information, such information is retained in the local database:

  1. Venue information: name, address, city, country, province, postal code, phone, website, geographical coordinates (latitude and longitude)
  2. Organiser information: name, phone, website, email
  3. Event information: website, cost, description, date, time, image

Importing Events, Venues, and Organisers:

  1. All data present within a CSV or ICS file and external URLs (for events, venues, organisers, and tickets)
  2. We can import origin data (URL from where events are being imported—such as Eventbrite, MeetUp, other compatible URL sources, and more, which can include similar or same data as listed above)
  3. Eventbrite Ticket information: name, description, cost, type, quantity

When purchasing Eventbrite Tickets, attendee, purchaser, and order information are stored and managed by Eventbrite.

API Keys

We make use of certain APIs, in order to provide specific features.

These APIs may include the following third party services: Google Maps (API key), Meetup (OAuth token), PayPal (email, Client ID, Client Secret), Eventbrite (API key, auth URL, Client Secret), and Zoom (email, Client ID, Client Secret).

How Long We Retain this Data

All information (data) is retained in the local database indefinitely, unless otherwise deleted.

Certain data may be exported or removed upon users’ requests via the existing Exporter or Eraser. Please note, however, that several “edge cases” exist in which we are unable to perfect the gathering and export of all data for your end users. We suggest running a search in your local database, as well as within the WordPress Dashboard, in order to identify all data collected and stored for your specific user requests.

Where We Send Your Data

The Events Calendar does not send any user data outside of our website by default.

We may extend this plugin(s) to send data to a third-party service such as Eventbrite, Google Maps, or PayPal, user information may be passed to these external services. These services may be located abroad.